Refund policy

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Return
To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Process
To start a return, you can contact us at Ineaseproducts@gmail.com. Please note that returns must be sent to the following address:

Return Address
454 Las Gallinas Ave #3019
San Rafael, CA 94903

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns Outside of the U.S. and European Union
Unfortunately, we do not accept returns from locations outside of the 50 U.S. states, the European Union, or U.S. territories (such as Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and other U.S. territories). If your order is being shipped outside of these regions, we are unable to accommodate returns. Please ensure your shipping address is within these areas before placing an order.

You can always contact us with any return questions at Ineaseproducts@gmail.com